🏛️ Our Story

Built by Former Bankers
For People Banks Turned Away

Founded in Chicago in 2019 by lending officers who spent years inside traditional banking — and kept watching the same problem happen. Here's what we built.

📅 Founded 2019 📋 NMLS #2847361 ⭐ BBB A+ Rated 👥 80,000+ Served
The Origin

Why We Started

In 2019, James Whitfield — who had spent 10 years as a lending officer at two regional banks — left to solve a problem he'd watched repeat itself daily: creditworthy people with stable incomes being declined for loans on FICO scores alone, then turning to payday lenders charging 300–600% APR.

"I was approving and declining loan applications every day," James says. "And it became clear that the score cutoffs we used weren't measuring someone's ability to repay — they were measuring their history with the credit system. Those are different things."

He brought in Maria Santos, a credit risk analyst, and together they built a marketplace that connects borrowers with licensed lenders — using income-based underwriting, full TILA disclosure before signing, and zero tolerance for hidden fees.

2019
Year Founded · Chicago
80,000+
Customers Served
A+
BBB Rating
NMLS
#2847361
ELK Lending Now team
What We Stand For

Our Operating Principles

Not taglines. The specific decisions we've made — and the things we won't do.

📋

Full Disclosure Before You Sign

You see the exact APR, every payment, and total cost before agreeing. TILA-required — and something we'd do regardless.

🔍

Soft Pull to See Your Rate

No lender in our network runs a hard inquiry just to show you a rate. Hard pull only on formal acceptance.

🚫

No Upfront Fees, Ever

Any site asking for payment before funds are disbursed is operating a scam documented by the FTC. We never charge before funding.

📅

Fixed Payments. Known Payoff Date.

Every loan has a fixed monthly payment and a printed payoff date. You know when the balance hits zero before you sign.

💬

Real People Answer the Phone

Licensed specialists available Mon–Fri 8AM–8PM EST. Not automated systems, not overseas scripts.

🛡️

Regulatory Compliance First

TILA, ECOA, GLBA, FDCPA. Every lender in our network is independently licensed and regularly audited.

Who We Are

Leadership Team

James Whitfield CFP
James Whitfield
Chief Lending Officer · Founder

14 years in consumer lending. Former regional bank lending officer. Oversees lender network compliance and all published content.

CFP® CertifiedNMLS #2847361UChicago Booth MBA
Maria Santos CCP
Maria Santos
Senior Credit Risk Analyst · Co-Founder

9 years in consumer credit risk. Reviews all published content for TILA/ECOA compliance and consumer protection standards.

CCP® CertifiedTILA/ECOA SpecialistFair Lending Expert
David Chen Technology
David Chen
Head of Technology

Oversees platform security, GLBA data compliance, and automated underwriting system. 12 years in financial technology.

GLBA Compliance256-Bit SSLFinTech Security
Verify Our Credentials

Everything Listed Here Is Independently Verifiable

NMLS
#2847361
A+
BBB Rating
2019
Est. Chicago IL
80K+
Customers Served
📋

NMLS Registration

License #2847361 on the federal Nationwide Multistate Licensing System — maintained by state regulators.

Verify on NMLS Consumer Access ↗

BBB Accreditation

A+ rating. Full complaint history and accreditation details publicly available.

View BBB Profile ↗
💬

Trustpilot Reviews

4.8/5 across 12,847 reviews on an independent platform — including all star ratings.

Read on Trustpilot ↗

Questions? Talk to Our Team.

Licensed specialists available Mon–Fri 8AM–8PM EST.

Contact Us →
ELK Lending Now LLC. NMLS #2847361. Licensed loan matching marketplace, not a direct lender. APR 24.9%–99%. Not all applicants qualify.
⚡ Apply Now